Reference

Terms and Conditions That Govern Your mpk48 Account

These terms set out what you agree to when you open and use an mpk48 account — covering deposits via bKash, Nagad and Rocket, how your wallet works, and what we expect from you.

Account eligibilityWallet and payment termsbKash, Nagad, RocketYour rights and responsibilitiesHow to contact us
mpk48 Terms and Conditions That Govern Your mpk48 Account
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

We take the security of your account and the accuracy of these terms seriously. Here is how we handle the key areas that affect you directly.

Account Security Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP or password — we will never ask for them via chat or email.
Data Handling We collect only the information needed to operate your account and process payments through bKash, Nagad and Rocket. We do not sell your data to third parties.
Term Changes and Notice When we update these terms, we post a notice in your account dashboard at least seven days before the change takes effect, so you have time to review before continuing.
Requesting Account Changes To update your registered details or request account closure, submit a request through the account message centre with your verified email address on file.
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team can help. Reach us through live chat, email, or your account message centre — we respond to terms-related queries during our standard support hours.

Live Chat Open the chat widget from any page while logged in to ask about account terms, wallet rules, or eligibility questions directly.
Email Support Send a detailed query to our support address from your registered email so we can verify your account and respond accurately.
Account Message Centre Log in and use the message centre to submit a formal terms or dispute query — responses are tracked against your account record.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account rights and how to raise a dispute.

You must be of legal age in your jurisdiction and in a region where using mpk48 is lawful. Eligibility is your responsibility to confirm before registering — we cannot advise on local law.

Yes. Every transaction on your account — including deposits via bKash, Nagad and Rocket — is governed by these terms alongside the payment provider's own conditions.

We notify you through your account dashboard before changes take effect. Continuing to use your account after that notice means you accept the updated terms.

Yes. Submit your dispute through the account message centre with your registered email. We review all formal disputes and respond with a written outcome tied to your account record.

Send a closure request via the account message centre from your registered email address. We will process it and confirm once any pending wallet balance has been settled.

The terms apply equally to all accounts. However, eligibility and available payment methods — including bKash, Nagad and Rocket — may vary depending on your region and local law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.