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How mpk48 Handles Your Personal Information

Your account details, payment activity through bKash, Nagad, and Rocket, and browsing behaviour on mpk48 are handled with care.

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mpk48 How mpk48 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send a data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt straight away.

Live Chat

Open the chat widget inside your mpk48 account dashboard. Our Bangladesh support team can walk you through data access or deletion steps in real time.

Account Settings

Many privacy controls — cookie preferences, marketing opt-outs, and linked wallet visibility — are available directly inside your account settings without contacting us.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encryption in Transit

All data moving between your device and mpk48 — including bKash and Nagad payment confirmations — travels over SSL. Your credentials are never sent in plain text.

Cookie Controls

We use functional and analytics cookies. You can review and adjust cookie categories from the cookie banner or your account preferences page at any time.

Retention and Deletion

Account data is kept while your account is active and for a period after closure as required by applicable rules. Submit a deletion request and we will confirm the timeline for your data.

Access and Correction

You can request a copy of the personal data we hold on your account, or ask us to correct inaccurate details. Requests are handled through our support chat or email channel.

Privacy Policy Questions Answered

We collect your name, contact details, and the wallet identifiers you use — bKash, Nagad, or Rocket — along with device and session data needed to verify your account and process payments.

No. Payment data linked to bKash, Nagad, and Rocket is used only to process your transactions and meet record-keeping requirements. It is not sold or passed to marketing partners.

Contact us via the live chat inside your account dashboard or send an email to our support address. We will verify your identity and send your data summary within the timeframe required by applicable rules.

Yes. Submit a deletion request through support chat or email. We will confirm what can be removed immediately and what must be retained for a period under applicable regulatory requirements in your region.

We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can adjust or withdraw cookie consent from the banner or your account preferences page.

Access and the scope of data rights depend on your local law and the eligible regions we serve. Where Bangladesh law grants specific data rights, we will honour requests that fall within those rights.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.